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#Whatsapp business use movie
OTT audio and video streaming platforms can use WhatsApp Business to announce new TV shows, movies, or music albums, send subscription renewal reminders and alerts, upsell subscription plans with new features, confirm movie theatre tickets, and send a QR code to generate the ticket. WhatsApp for Entertainment and OTT platforms WhatsApp Business for Entertainment
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Shopping brands can use WhatsApp to send sale announcements and offers, recommend products for upselling and cross-selling, share updates about the latest collections or wishlist, send shipping information and tracking status, and collect feedback and reviews of recently purchased products. 33% of consumers prefer WhatsApp as a way to communicate with brands because they don’t have to wait for long to get their queries answered versus emails, IVRs, or other ticketing servicesĭue to the intimate nature of the conversations that happen on Whatsapp, you can use this communication channel to share recommendations about new products or content, send personalized discount coupons and offers, and share updates or educational information.23% of consumers rely on Whatsapp to receive promotional offers from their favorite brands.39% of consumers prefer WhatsApp for Customer Service.50% of consumers use Whatsapp for appointments and to get notifications of upcoming events.54% of consumers prefer using WhatsApp to receive shipment status and delivery updates.WhatsApp is used the most by audiences in the age group of 26 to 35, followed by 36 to 45 and 15 to 25 age groups.Consumers spend up to 19.4 hours per month (which is roughly 38 minutes per day) on WhatsApp.Businesses have increased Conversion Rates by up to 7X thanks to Whatsapp.Whatsapp is available across 180 different countries and supports 20 vernacular languages, and is the most preferred Messenger Marketing Channel, used by over 500 million businesses globally.Here’s why Whatsapp is a viable communication channel for businesses in 2022: Mobile App Downloads and Website Visits ? These metrics eventually lead to an improvement in brand loyalty and new customer acquisition via referrals and word-of-mouth. As brand relationships with your customers get stronger, you will see improvements in Customer Engagement, Retention, and Revenue metrics. Whatsapp is a great communication channel to build authentic and personal relationships with your customers quickly. As recent trends indicate that smartphones have become an integral part of this journey, it is crucial for brands to expand their available communication channels to include WhatsApp Business. According to a study by Google, 59% of consumers mentioned that being able to shop on their mobile device is important when deciding which brand or retailer to buy from.Īs buying patterns evolve, it is important for brands to keep up with the changes in consumers’ preferences and capture a touchpoint with their customers at the right stage in the buying journey. Mobile searches for “best place to buy XYZ” have increased by 70%, proving that consumers do research and make important buying decisions on their smartphones. Since 2019, there has been a pivotal shift in consumer buying patterns.